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Hosts
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- How do I manage a new booking?
- How do I get started as an owner?
- How do I enter my listing?
- Does my place meet Campsaround standards?
- How do I describe my place in the best way possible?
- How do I add / update prices to my listing?
- How do I set extra guests and services?
- What is the status of my entry listing?
- What does "Instant Book" mean and what is the difference with "Request Booking"?
- How can I add the coordinates of my RV park?
- How can I turn off the dates when I have no availability on a particular listing?
- What are the cancellation policies I can set through the platform?
- How do I sync Campsaround with other channels (Booking, Airbnb)?
- How can I contact the guest directly?
- Where can I add my bank account details for financial transactions?
- I don't have availability for the booking request I received, but I have on another listing on Campsaround or on alternative dates. What can I do?
- What if I would like to cancel an already paid booking myself?
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Guests
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General
At Campsaround, we have 2 booking methods between which each owner can choose from for their listings:
Instant book
When accommodation is marked as “Instant Booking”, it means that as soon as you choose to book an accommodation and fill in your personal and payment information, your booking is confirmed directly without having to wait for the approval of the owner. To narrow your research to accommodations and campsites that are instant book you can go to the top of the Campsaround homepage and click on “Instant Book” button.
On request booking
In accommodations that are marked as “Request Booking”, it means that once you choose to book an accommodation , a request will be sent directly to the owner of the accommodation. If there is availability, the owner will accept your request and an email will be sent to you with a payment link in order to complete your booking. This link will remain active for 24 hours to proceed to payment, otherwise the booking will be expire automatically.
On the other hand, if there is no availability, the owner will reject your request. Then, you will have the opportunity to explore other accommodations and find the one that suits you best from a plethora of options.