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Hosts
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- How do I manage a new booking?
- How do I get started as an owner?
- How do I enter my listing?
- Does my place meet Campsaround standards?
- How do I describe my place in the best way possible?
- How do I add / update prices to my listing?
- How do I set extra guests and services?
- What is the status of my entry listing?
- What does "Instant Book" mean and what is the difference with "Request Booking"?
- How can I add the coordinates of my RV park?
- How can I turn off the dates when I have no availability on a particular listing?
- What are the cancellation policies I can set through the platform?
- How do I sync Campsaround with other channels (Booking, Airbnb)?
- How can I contact the guest directly?
- Where can I add my bank account details for financial transactions?
- I don't have availability for the booking request I received, but I have on another listing on Campsaround or on alternative dates. What can I do?
- What if I would like to cancel an already paid booking myself?
- Show Remaining Articles ( 7 ) Collapse Articles
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Guests
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General
Once you sync Icals , your bookings automatically appear in your PMS. See how you can sync your listings here.
From now on, Campsaround pulls and syncs all new bookings made every 30 minutes so your availability on your PMS is up to date.
However, you can manually request and sync all channels by clicking the “Sync Icals” button every 10 minutes. This feature is useful in order to avoid any double bookings before you manually add one.
Important: You can not edit or delete an automatically imported bookings.
The most interesting and unique feature of Campsaround PMS is the ability to move reservations from one place to another depending on your availability.
For example: You just received a call for a reservation for one of your listings for a 5-night stay, but that particular listing is booked for 3 of the 5 nights, as it has already been booked through one of your channels. However, there is a gap for the exact same dates of your first booking on one of your other listings. So you can manually move the booking from one listing to another by simply dragging it with your cursor and leaving it in the available space, but you can still check ,in the booking details, the original name of the listing.
Now you have managed both bookings!
Keep in mind that you can move the booking through different types of listings, but make sure the guest is aware of any changes that are made.