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Hosts
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- How do I manage a new booking?
- How do I get started as an owner?
- How do I enter my listing?
- Does my place meet Campsaround standards?
- How do I describe my place in the best way possible?
- How do I add / update prices to my listing?
- How do I set extra guests and services?
- What is the status of my entry listing?
- What does "Instant Book" mean and what is the difference with "Request Booking"?
- How can I add the coordinates of my RV park?
- How can I turn off the dates when I have no availability on a particular listing?
- What are the cancellation policies I can set through the platform?
- How do I sync Campsaround with other channels (Booking, Airbnb)?
- How can I contact the guest directly?
- Where can I add my bank account details for financial transactions?
- I don't have availability for the booking request I received, but I have on another listing on Campsaround or on alternative dates. What can I do?
- What if I would like to cancel an already paid booking myself?
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Guests
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General
After you have followed the steps mentioned here and you have submitted your listing the status of your listing is pending.
This means you need to wait 1-2 weeks for our team to review it, see that everything is filled out correctly and that there are no problems or changes that need to be made.
If there are any gaps or things that need improvement, we will send you an email or contact you by phone to let you know of any amendments that need to be made before publication.
To make the changes needed, you can simply log in to your account, go to the “My Listings” section and click on “Pending”. Your listing should then appear and you can make the necessary adjustments.
It is also important to keep in mind that the description must be written in English. Otherwise, you can write it in the language you are most comfortable with and our team will translate it.
If everything is filled in correctly, your entry will be published by our team and you will receive an email where you can see the final display of your listing. Now, your listing will be in the “Active” section of “My listings” in your dashboard.