Have a Question?
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Hosts
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- How do I manage a new booking?
- How do I get started as an owner?
- How do I enter my listing?
- Does my place meet Campsaround standards?
- How do I describe my place in the best way possible?
- How do I add / update prices to my listing?
- How do I set extra guests and services?
- What is the status of my entry listing?
- What does "Instant Book" mean and what is the difference with "Request Booking"?
- How can I add the coordinates of my RV park?
- How can I turn off the dates when I have no availability on a particular listing?
- What are the cancellation policies I can set through the platform?
- How do I sync Campsaround with other channels (Booking, Airbnb)?
- How can I contact the guest directly?
- Where can I add my bank account details for financial transactions?
- I don't have availability for the booking request I received, but I have on another listing on Campsaround or on alternative dates. What can I do?
- What if I would like to cancel an already paid booking myself?
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Guests
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General
If you are interested in booking a place in a specific area follow the steps below:
- Go to the search box on the front page and type in the region you want to go to. A drop-down menu will appear and you will need to click on the area you are looking for.
- If you know the dates of your trip, add them to the Check-In – Check-Out area.If you don’t know them, no problem, you can leave the field blank as it is optional.
- You can also specify your research by selecting the number of guests and by adding the type of stay (accommodation or pitch).
- Click the Search button.
- On the next page, you can browse the listings or use the map on the right to find accommodations near your destination.You can also select even more specifically the type of accommodation you are interested in by adding the filters shown on this page.
- You can use the zoom tools on the map to zoom in on the area you are searching for.
- Click on a listing to navigate to the listing page and you will find all the information you need.