Archives: Help Center

What are the statuses shown under the calendar?

The colored states shown right below the PMS are a brief explanation of all the types/states to which each reservation

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How can I edit a booking on my PMS ?

In case you want to edit a booking in your calendar, log in to your Campsaround account and open PMS.

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How do I manage a new booking?

In Campsaround you can select and set one of these 2 booking methods: Booking request and Instant Book Booking request:

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What about the bookings I get from my other channels (ex. Airbnb) ?

Once you sync Icals , your bookings automatically appear in your PMS. See how you can sync your listings here.

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How do I add a booking on my PMS?

First of all, to open the PMS you need to log in to your Campsaround account with your credentials. In

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What is Campsaround Property Management System (PMS)?

PMS is a new feature available on the Campsaround platform. The acronym PMS stands for “Property Management System” and provides

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How do I get started as an owner?

To live your experience as a Campsaround host, start by creating your listing quickly and easily. Go to the Campsaround

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How do I enter my listing?

The first step to start the process is to register as “owner” and create an account. To do that, go

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Why choose Campsaround?

Campsaround is the only online booking platform, in Greece, for outdoor nature stays! Either you are interested in camping or

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Does my place meet Campsaround standards?

Campsaround is your partner to start hosting guests. Our team loves to showcase the beauty of every outdoor stay, either

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How do I describe my place in the best way possible?

The description of your entry will be in English and its length should be a short text of 1-2 paragraphs.

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What is “Glamping”?

“Glamping” is a combination of the words “glamorous” and “camping.” It describes a style of camping that incorporates luxury elements

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How do I add / update prices to my listing?

To set the prices in your listing, log in to your profile https://campsaround.com/my-profile/ and click on “Prices and services” in

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How do I set extra guests and services?

If you want to add some extra services to your listing with their corresponding price, you can follow the steps

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What is the status of my entry listing?

After you have followed the steps mentioned here and you have submitted your listing the status of your listing is

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What does “Instant Book” mean and what is the difference with “Request Booking”?

Campsaround platform gives you the opportunity to choose between 2 booking methods: “Request Booking” and “Instant Book”. If your listing

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How do I make a booking on Campsaround?

The procedure to make your booking at Campsaround is very simple: 1.Go to https://campsaround.com/ 2. In the front page, search

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How to contact the host directly?

Once you have sent the booking request, you can use the messages section within your account to contact the host.

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How can I add the coordinates of my RV park?

If you want to find and add the coordinates of your field or plot to your listing ,there are 2

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How can I turn off the dates when I have no availability on a particular listing?

If you want to block the dates when your listing is not available to avoid booking on those dates, you

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What’s the difference between instant book and on request ?

At Campsaround, we have 2 booking methods between which each owner can choose from for their listings: Instant book When

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What are the cancellation policies I can set through the platform?

Campsaround platform has 3 options for cancellation policies from which you can choose and set for your listing. The cancellation

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What is the Campsaround transaction fee?

For the best possible service and functionality, as well as to cover the cost of banking transactions, Campsaround, when a

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How do I sync Campsaround with other channels (Booking, Airbnb)?

Ical is a link used to automatically synchronize availability between two or more channels. (booking, airbnb, etc.). Please note that

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I have already sent a booking request, but the host has not responded yet. What do I have do?

Once you have booked an accommodation, you can contact the host of the accommodation via Campsaround in the messaging section.

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How can I contact the guest directly?

Once you have received a booking request and you want to contact the guest directly about the details of the

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How does Campsaround work and how much does it cost to promote my listing in your platform?

Campsaround is the ideal guide for all travelers who love nature and seek constant contact with it, offering them the

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What is Campsaround?

Campsaround is an online booking platform for nature stays based in Greece, with the best camping and glamping spots.Campsaround started

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How can I cancel a booking?

Campsaround platform has 3 options for cancellation policies from which every owner has chosen and set for their listing. The

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How do I find an accommodation in a specific area?

If you are interested in booking a place in a specific area follow the steps below: Go to the search

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How and when do I get paid from Campsaround?

Once you approve a booking request from a guest, they are sent a payment link that remains active for 24

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Where can I add my bank account details for financial transactions?

In case you have not added a way through which we will transfer the money from the reservations to you

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I don’t have availability for the booking request I received, but I have on another listing on Campsaround or on alternative dates. What can I do?

The procedure in case you want to recommend another accommodation to a guest is as follows: 1) Log in with

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What if I would like to cancel an already paid booking myself?

As soon as you receive a paid booking from a guest, please make sure that you do have availability and

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