Thermal Camping Velingrad

fantastic stay here in our motorhome in the winter snow! The facilities are high quality, modern and clean. the spa and sauna are great. We met the owner Misha and he helped us with a technical problem - Thank you!

An excellent campsite with so many spa amenities. Pitches are hard-core as is the road. Locked gates good security. Very good WiFi

Avoid this campsite in weekends/holydays when regular customers arrive. Some of them play loud music at 2 AM, make a lot of noise by slaming the camper door dozens of times and even running the engine of the camper in the middle of the night. All these night activities are not interrupted by the night guard since the ones making noise and disturbing the guests who want to sleep at 2 AM are frequent customers. Their behavior is tolerated by the management. Otherwise next morning they would have been asked to leave the campsite, which it did not happen. My wife and I left the campsite a day earlier without risking an other sleepless night. The managemet refused to return the money for the day not spent in the campsite. Judging by the reaction of the receptioninst when I complained about the noise made by some of the guests I'm sure this was not the first situation of this kind. Bisically the receptionist had no reaction, in oder words "if you want to leave the campsite one day earlier then go ahead". I visited the campsite at the beginning of December 2022.

Lovely place with many services unfortunately stopping other guests from making noise is not among them. We enjoyed the pools and sauna; took advantage of the washing machine and in general had a good stay. There were loads of children with large water guns which was fun for them… Two campers arrived at 22.30 and parked near their friend, 3 campers in total, all right in front of us. They proceeded to grill meat and have a lively meal. At 23:30 I spoke with them and asked them to lower their voices. At this point the entire campground was quiet except for them. At 00:30 when they were still talking loudly and laughing, my husband went and spoke with the management. The guard came and spoke with them and they all, including the guard, laughed. He said OK! to my husband and walked away. The group proceeded to talk loudly and laugh until 3:00am and the staff did nothing. Obviously we had a horrible nights sleep. This is unfortunate because the place is quite nice. Not sure I would say 5 star resort like some other reviewers but it’s nice as campgrounds in Europe go. The staff needs to ensure all guests have a good experience and this did not happen during our stay.

The best camper camping ground in the area! Unfortunately a lot of outside people are allowed to enter daily, which ruins the atmosphere and whole idea of the place.